Shipping & Delivery – Horse Relaxe index
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Payment & Shipping

Goods will be delivered worldwide. Shipping Costs include VAT

Deliveries within Germany:
We charge a flat rate shipping fee of €4.50 per order.
Orders over €49.00 qualify for free shipping.

International deliveries:
Shipping costs vary depending on the country per order. Please refer to the table below:

Shipping Costs

Zone Country Shipping Cost Free Shipping For Ordes Over
1 Belgium Netherlands Poland Czech Republic France Austria 6.50 EUR 79.00 EUR
2 Portugal Spain Slovakia Italy Romania Luxembourg Hungary Denmark 9.00 EUR 89.00 EUR
3 Estonia Croatia Latvia Sweden Slovenia Monaco Lithuania Switzerland 10.50 EUR 99.00 EUR
4 Bulgaria Greece Ireland Malta Cyprus Finland 15.00 EUR 109.00 EUR


Zone Country Shipping Cost
5 United Kingdom Norway Albania Andorra Bangladesh Belarus Bosnia and Herzegovina Bouvet Island Gibraltar Greenland Guadeloupe Guernsey Iceland Isle of Man Jersey Kosovo Liechtenstein North Macedonia Moldova (Republic of Moldova) San Marino Montenegro Serbia Svalbard and Jan Mayen Ukraine Vatican City Wallis and Futuna China Canada South Korea Taiwan Turkey 16.50 EUR
6 Argentina Philippines Singapore USA Afghanistan Angola Anguilla (Caribbean) Antigua and Barbuda (Caribbean) Bahrain Bermuda (Caribbean) Guatemala Haiti Iraq Cambodia Kuwait Lebanon Liberia Maldives Mali Myanmar Pakistan Oman Republic of the Congo Seychelles Sierra Leone Sri Lanka Swaziland Thailand Trinidad and Tobago Tunisia Vietnam Egypt Equatorial Guinea Armenia Bahamas (Caribbean) Barbados (Caribbean) Brunei Darussalam Burkina Faso Burundi Côte d'Ivoire (Ivory Coast) Dominican Republic (Caribbean) Djibouti El Salvador Eritrea Gabon Ghana Guinea Guinea-Bissau Guyana Indonesia Iran, Islamic Republic Cameroon Colombia Cuba Laos, People's Democratic Republic Lesotho Malawi Mauritius Namibia Nepal Nicaragua Nigeria Peru Rwanda Solomon Islands Zambia Senegal Zimbabwe Suriname Tanzania, United Republic of Central African Republic 23.00 EUR
7 Brazil Malaysia Mexico Russia Saudi Arabia United Arab Emirates Hong Kong Israel New Zealand Algeria Azerbaijan Ethiopia Belize Benin Botswana Costa Rica Dominica Ecuador Gambia Georgia Jordan Jamaica (Caribbean) Cape Verde Kazakhstan Qatar Kenya Kyrgyzstan Congo, Democratic Republic Macau Madagascar Morocco Mauritania Mongolia Mozambique Panama Paraguay Puerto Rico Samoa São Tomé and Príncipe South Africa Sudan Tajikistan Togo Chad Uganda Uruguay Uzbekistan Venezuela Japan Chile 26.00 EUR
8 Australia India U.S. Virgin Islands American Samoa Aruba (Caribbean) Bhutan Bolivia Bonaire, Sint Eustatius, and Saba British Virgin Islands (Caribbean) Cook Islands Curaçao Falkland Islands Faroe Islands Fiji French Guiana French Polynesia Grenada (Caribbean) Guam Heard and McDonald Islands Honduras Cayman Islands Yemen Kiribati Cocos (Keeling) Islands Comoros Korea, Democratic People's Republic (North Korea) Libya Marshall Islands Martinique (Caribbean) Mayotte Micronesia Montserrat (Caribbean) Nauru New Caledonia Niger Niue Northern Mariana Islands Norfolk Island East Timor (Timor-Leste) Palestinian Territories Palau Papua New Guinea Pitcairn Islands Réunion Saint Pierre and Miquelon Sint Maarten (Dutch part) Somalia Saint Helena St. Kitts and Nevis St. Lucia St. Vincent and the Grenadines South Sudan Syria, Arab Republic Tokelau Tonga Turkmenistan Turks and Caicos Islands Tuvalu Vanuatu Christmas Island 39.75 EUR

Delivery Times

Unless otherwise stated in the respective offer, delivery of the goods within Germany will be made within 3 – 5 days, and for international deliveries within 5 – 24 days after the conclusion of the contract (for prepayment agreed upon after the time of your payment instruction). Please note that delivery will not be made on Sundays and public holidays. If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made any different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.

Accepted Payment Methods

Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment by invoice
- Payment by installment purchase
- Payment via Sofort/Sofortüberweisung (via Klarna)
- Payment via giropay

Via Mollie:
- Payment via Sofort/Sofortüberweisung (via Klarna)
- Payment via SEPA direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by credit card
- Payment by Apple Pay

If you have any questions, please contact us directly.